Investment vs. Return
Investing in a custom medical portal is significant, but the ROI comes from administrative savings and increased patient retention.
Cost Breakdown
A basic portal might start at $25,000, covering secure login, profile management, and basic appointment viewing. Advanced portals with LIMS integration, real-time messaging, and bill pay can range from $50,000 to $100,000+.
Hidden Costs to Watch For
- Maintenance: Ongoing server costs and security patches.
- Integration Fees: EHR vendors often charge per-interface fees.




