The High Cost of No-Shows
Missed appointments cost the US healthcare system billions annually. For a private practice, a 20% no-show rate can mean the difference between profit and loss.
How Tech Solves This
Automation is the most effective tool against forgetfulness.
- Smart Reminders: Sending SMS/Email sequences at 48 hours, 24 hours, and 2 hours prior.
- Two-Way Confirmation: Asking patients to reply ‘C’ to confirm. If they don’t, the system alerts staff to call.
- Waitlist Automation: If a cancellation happens, the system automatically texts the next person on the waitlist to fill the slot.
