In an industry as complex and regulated as pharmaceuticals, digital transformation isn’t just a nice-to-have—it’s a necessity.
From compliance tracking and inventory management to production workflows and patient engagement, pharma companies are under constant pressure to optimize operations, reduce human error, and meet global standards.
At Softsols, we partnered with leading pharma manufacturers in Pakistan and the Middle East to digitize their operations using custom ERP systems and healthcare software solutions—resulting in dramatic improvements in efficiency, compliance, and decision-making.
Here’s how we did it.
🏢 Client Overview
Client: Mid-sized pharmaceutical manufacturing company with 500+ employees
Region: Pakistan & GCC (UAE, Saudi Arabia)
Challenges:
Manual inventory tracking
Compliance reporting gaps
Disconnected sales & production data
High operational costs
Lack of real-time visibility across departments
🚩 The Challenge
The client operated across multiple departments—R&D, production, QA/QC, inventory, sales, distribution—with most processes being manual or spreadsheet-based. This led to:
Delayed decision-making
Frequent stockouts and overproduction
Compliance risk with regulatory bodies like DRAP and FDA
Zero real-time insights on operational performance
They needed a centralized, pharma-compliant digital system—one that could scale with their business and integrate all departments under a single source of truth.
🧠 Our Solution: Custom ERP & HealthTech Ecosystem by Softsols
Our team began with a comprehensive discovery and audit phase, mapping out the client’s existing workflows, pain points, and regulatory requirements.
We then built and deployed a modular, cloud-ready ERP solution tailored specifically for the pharmaceutical industry, including:
✅ 1. Pharma ERP Modules Implemented
Inventory & Batch Management
Production Planning & MRP
Sales & Distribution
Procurement with Vendor Tracking
Quality Control & Quality Assurance (QA/QC)
Regulatory Compliance Reporting (DRAP, ISO, FDA)
HR & Payroll Integration
Finance & Tax (ZATCA-ready in GCC)
🔒 Fully compliant with 21 CFR Part 11 and GAMP5 standards
✅ 2. HealthTech Add-ons
For pharma companies that also manage clinics or wellness products, we added:
Patient Record Management (EHR)
WhatsApp Chatbots for Medical Inquiries & Order Tracking
Digital Prescription & Lab Result Modules
Telemedicine-ready integrations
⚙️ Tech Stack Used
Backend: Laravel, Node.js
Frontend: Vue.js, Bootstrap
Database: MySQL, PostgreSQL
Cloud: AWS & on-prem options
APIs: Integrated with SAP, Zoho CRM, and DRAP reporting systems
📈 The Results: Real ROI Delivered
Within 6 months of going live, the client reported:
📉 40% reduction in production delays
Automated MRP and batch-wise inventory tracking eliminated manual bottlenecks.
📈 55% increase in operational visibility
Real-time dashboards and alerts gave leadership control over daily operations.
🔐 100% compliance readiness
All DRAP, ISO, and internal audits passed without issue post-ERP implementation.
💸 30% cost savings
Lower wastage, improved procurement cycles, and reduced paperwork cut operational expenses significantly.
💬 Client Testimonial:
“Softsols helped us digitize what we thought was impossible. We now have full control over our operations, compliance, and sales—all from one platform.”
— CEO, Leading Pharma Group (Karachi)
💡 Why Pharma Companies Trust Softsols
🎯 Industry-specific expertise (Pharma, Healthcare, Retail)
🧩 Modular ERP systems tailored to your operations
🔒 Compliance-first development methodology
🌍 Experience with GCC and South Asian regulatory environments
🛠️ Full-service support: from implementation to training and maintenance
🚀 Ready to Digitize Your Pharma Business?
Let Softsols build the digital backbone of your pharmaceutical operation—compliant, scalable, and tailored to your workflows.
👉 Book a Free ERP Demo
📧 Email: info@softsols.com
📞 Call: +92-3012712507
Let’s take your business from manual to modern—together.
